PRODUCT GUARANTEE
We have confidence in all of our products and their ability to restore skin health. So, Aidance proudly makes the following promise: If for any reason, our products do not meet your expectations, we will provide a full refund (less shipping and handling, regardless of promotions). You have 90 days (3 months) to return the product and request a no-hassle refund.* This 90 day warranty is valid only for products purchased from Aidance directly, one of our Authorized Resellers, or an authorized online marketplace such as Walmart.com or eBay.com.
Simply visit Return a Product to initiate the return process on your own, call us at 1-401-432-7750 to speak with a Customer Support representative, or email support@aidance.com to start the return process.
We are happy to announce that even with this generous guarantee policy, less than 3% of our customers worldwide choose to return an Aidance product.
*Valid for up to 9 products (including items that are free or discounted due to promotions) per customer, per 3 month period. Free items not returned will result in a pro-rated refund. If an order is returned after 90 days and a check must be issued, we reserve the right to charge a $10.00 check processing fee. Shipping charges are non-refundable. We are sorry, but as of now, we do not provide return labels.
Confidential Product Support
Purchasing an Aidance product is just the first step in achieving complete skin or nail health. We hope that you are satisfied with your experience so far, but would like to offer further support to you throughout your healing process. If you have any questions about applying our products or how they should be working, please contact our Confidential Product Support service at 1-401-432-7750 or support@Aidance.com
